Support

Open Settings, tap your name, tap Subscriptions, choose ScanWyse, then tap Cancel Subscription. You can also open ScanWyse, go to Settings, and tap "Manage or cancel subscription".

Open the Google Play Store, tap your profile picture, choose Payments & subscriptions, then Subscriptions, select ScanWyse and tap Cancel subscription.

Open ScanWyse, go to Settings, and tap "Manage subscription". You will be taken to a secure page where you can update your card or cancel.

You can use ScanWyse free for 7 days. If you do not cancel at least 24 hours before the trial ends, your subscription starts and you are charged the monthly price shown when you signed up. You can cancel any time.

No. Your photo is sent securely to be read and translated and is not stored on our servers. Your scan history is saved only on your own phone. You can delete it any time in Settings by choosing "Delete all saved scans". Read our Privacy Policy.

Spanish, Chinese (Simplified and Traditional), Vietnamese, Tagalog, Arabic, Hindi, Korean, Russian, French, Haitian Creole and Portuguese. You can change your language any time in Settings.

Place the document on a flat, well-lit surface, fill the frame, and hold the phone steady. Turn on the flash if the room is dark and avoid glare. Printed text works best, and handwriting may not be read reliably.

Check that your phone is not on silent and that the volume is up, then try again. Tagalog and Haitian Creole use your phone's built-in voice, so you may need to install that voice in your phone's text-to-speech settings.

Yes. On the first screen, tap "Restore purchases" and sign in with the same Apple ID or Google account you used to subscribe.